New Era Cloud is a Salesforce and Pardot partner focussed on driving growth and productivity through innovative cloud solutions applying highly targeted approaches based on your organisations unique objectives
Salesforce Consultants | Pardot Consultants | London | Manchester | Birmingham
HOME OF QUICK START FOR SALESFORCE IN THE UK
SALESFORCE AND PARDOT
CONSULTING AND SUPPORT
UK Based Salesforce and Pardot Support
Salesforce Consultants London | Birmingham | Manchester
Low Cost | Satisfaction Guaranteed!
Quick Start
Get Salesforce and Pardot fully configured for your business in days
Managed Service
Low cost, monthly Solutions Administration Fee
On Demand Support
Ad-hoc support available by the hour
Certified Consultants
Breadth of experience in Small and Medum Business
Fast Quotes
Quotes for projects delivered within 4 hours
Accelerators
Fast track solutions delivery with pre-built processes
Get Things Done
Online Consultants
Get instant access for immediate results
Our Performance | Your Success
Building strong, long lasting relationships is the key to success. We take being a stakeholder in your success seriously.
Projects Completed
Salesforce CSAT Score
Years in Market
Take the first step - Get in touch for FREE discovery call
Click here and give us some simple details about your project
Salesforce Quick Start | Salesforce Jump Start | Sales Cloud
Quick Start is a range of Salesforce consulting and implementation packages specifically designed for small and medium sized businesses (SMBs) to deliver the maximum value out of your Salesforce subscription right from the very beginning.
Gold
Up and Running in 10 DaysAn extensive consulting package to maximise the power of Salesforce.com from the very beginning.
Silver
Up and Running in 6 DaysA selection of highly targeted services to ensure that all the key areas of business improvement are captured and prioritised to maximise the effectiveness of Salesforce.com
Bronze
Up and Running in 4 DaysStarter pack of consulting for customers who want to create a solid solution foundation, providing flexibility for future growth and improvements. Ideal for customers who have a limited project scope.
Let us personalise your solution to match your unique business requirements
Salesforce Essentials | Sales Cloud
Up and running in 24 hours
All the basics needed to get up and running with a simple sales process. A remote service. No compromise on quality.
+
Configuration of Salesforce.com for a single simple sales process to include. Leads, Accounts, Contacts, Opportunities, Products, 6 Reports, 1 Dashboard, home page and standard connection to Google Mail or Outlook (office 365) using Salesforce for Outlook or Salesforce Inbox
Pardot Quick Starts | Pardot Jump Start
Quick Start is a range of Pardot consulting and implementation packages specifically designed for small and medium sized businesses (SMBs) to deliver the maximum value out of your Pardot subscription right from the very beginning.
Bronze
Up and Running in 4 DaysA starter pack of consulting and support for customers who want to create a solid solution foundation, providing flexibility for future growth and improvements. Ideal kick off for your initial campaign
Silver
Up and Running in 6 DaysA selection of highly targeted services to ensure that all the key areas of business improvement are captured and prioritised to maximise the effectiveness of Pardot.
FANTASTIC VALUE SUPPORT SERVICES
Instant Support
Help NOW!- Resolve a single issue
- Get it done now
- Up to 1 hour support
Support Arrangements
Flexible Terms- Multi-issue
- Configuration assistance
- Single point of contact
- One off 30 day fee
- Auto renewal
- Up to 16 hours support
- Minimum 3 months
Solutions Administrator
- Complete Configuration Support
- Managed Service
- Minimum 20 Users
- 30 days Cancellation Notice
- Auto Renewal
- Fair Use Policy
All our support packages are administered through our customer portal by raising support tickets. A login will be issued once we have received your order. We aim to issue an initial response within the hour and resolve within an hour for simple requests. All fees are payable in advance. Credit / Debit Cards
ONE DAY QUICK WIN
A One Day Quick Win from CloudGenies is a unique and innovative way to support customers of Salesforce.com. Select a One Day Quick Win as an introduction to your new project or post implementation refinements and benefit from a highly focused one to one session to work through key challenges, improve your solution and secure knowledge.
Key Reporting and Dashboards, Pipeline Management Process Improvements, Simple Security, Build Custom Objects and Page Layouts,Data Migration, Chatter Implementation, Campaign Management and Mass Email, Integrate new AppExchange apps, Build knowledge of advanced functionality
SALESFORCE CUSTOMER EXPERIENCE ACCELERATOR PACKAGE
Knowledge
Your content-rich resource for your customers to browse
Case Management
Sharing customer support with your customers
Chatter
Secure collaboration and knowledge-sharing between customers and employees
Files
Share relevant files with your customers
Fast Forward Implementation
Up and running in just a few weeks
Highly Configurable Branding
Set logo, colours, header and footer images and much more
Fixed Price
All inclusive packages with predictable outcomes.
ZERO Development
Code FREE configuration
CONFIGURABLE CUSTOMER EXPERIENCE TEMPLATES FULLY IMPLEMENTED FOR A FIXED FEE
Help Center Accelerator
Give your customers the answers they’re looking for. Customers can search for and read articles and contact your support team to resolve issues. Your articles can cover various topics, such as products, customer locations, or FAQs.
Customer Service Accelerator
Create a responsive site that lets members post questions, access relevant content and records, view articles, collaborate, and create support cases.
Customer Portal Accelerator
Create a responsive portal where customers can access knowledge articles, view and update their accounts, and create and manage cases, claims, or other Salesforce records. The portal seamlessly integrates with your third-party business processes.
Contact Us
We like to keep things simple. Whether you are a potential client or consultant, we would like to help you so please let us know what your thoughts are and we will make our best endeavours to make you happy.